We are seeking a highly motivated, energetic, and client-focused Project Manager to join our team. This is a key client facing leadership role where you will serve as the primary bridge between our technical/creative teams and our clients. You will manage projects end to end while delivering exceptional customer service and clear, detailed communication.
Responsibilities:
Act as the main point of contact for clients, conducting regular one on one communications, updates, and meetings.
Eloquently explain and clarify project scope, progress, challenges, and deliverables to clients with sufficient detail and confidence.
Maintain a deep understanding of the team’s workflows, technical processes, deliverables, and current workload to accurately communicate timelines, requirements, and status to clients.
Serve as the bridge between clients and internal teams (architects, designers, drafters, and rendering specialists), translating client needs into clear direction for the team and vice versa.
Manage multiple projects simultaneously, including timelines, milestones, budgets, and resource allocation.
Anticipate risks, proactively solve problems, and ensure projects are delivered on time and to high standards.
Take initiative to improve processes, client satisfaction, and project outcomes.
Provide strong team leadership, coordination, and support to keep internal teams aligned and motivated.
Requirements:
Proven experience as a Project Manager in architecture, engineering, design, construction, or a related industry.
Deep understanding of architectural workflows, building plans, and rendering processes (highly preferred).
Exceptional customer service skills with a track record of managing client relationships one on one.
Strong leadership and team management skills.
Excellent verbal and written communication skills, - able to explain complex technical and design details clearly to clients.
Highly energetic, motivated, tactical, and proactive; a natural self starter who takes initiative.
Smart, organized, and quick thinking with strong attention to detail.
Must live locally in the Monroe, NY area.